Privacy policy

Last Updated: October 23, 2026

At Noorish Clothing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.

Our online store is powered by Shopify, which enables us to provide you with a convenient and secure shopping experience.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Contact Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Details of products purchased, order history, returns, exchanges, and cancellations.
Payment Information: Payment method and transaction details. Payment information may be processed securely by our payment service providers.
Account Information: Login details, saved preferences, and other information associated with your customer account, if applicable.
Device Information: IP address, browser type, device details, and certain network information.
Website Activity: Products viewed, pages visited, shopping cart activity, and interactions with our website.
Communication Information: Information you provide when contacting us for customer support, feedback, or other inquiries.

2. How We Collect Your Information

We collect information through the following methods:

Directly from you when you place an order, create an account, subscribe to marketing communications, or contact us.
Automatically through cookies and similar technologies when you browse our website.
Through Shopify and other service providers that support our online store.
Through payment providers, courier companies, and other third parties involved in processing and delivering your orders.

3. How We Use Your Information

Noorish Clothing may use your personal information to:

Process Orders: Confirm, process, pack, ship, and deliver your purchases.
Manage Payments: Process transactions, verify payments, and handle refunds or exchanges.
Provide Customer Support: Respond to your questions, complaints, and requests.
Manage Accounts: Create and maintain customer accounts and preferences, where available.
Send Marketing Communications: Send promotional emails and SMS messages about new collections, product launches, special offers, discounts, and other updates, where permitted by applicable law.
Improve Our Website: Understand customer preferences and improve our products, services, and shopping experience.
Maintain Security: Detect suspicious activity, prevent fraud, and protect our website and customers.
Meet Legal Obligations: Comply with applicable laws, regulations, and legitimate legal requests.

You may unsubscribe from promotional emails using the unsubscribe link included in our messages. For promotional SMS messages, you may opt out by following the instructions provided in the message, where available, or by contacting us.

Opting out of marketing communications will not prevent us from sending essential transactional messages, such as order confirmations and delivery updates.

4. How We Share Your Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services, including:

Shopify: To host and operate our online store.
Payment Providers: To process payments and verify transactions.
Courier and Delivery Services: To deliver your orders and provide shipment updates.
Technology and Service Providers: To support website operations, customer service, data storage, analytics, and security.
Marketing and Advertising Partners: To support promotional campaigns and measure their performance, where applicable and permitted.
Legal Authorities: When disclosure is required by law or reasonably necessary to protect our rights, customers, or business.

We do not share personal information indiscriminately. Third-party service providers may process information in accordance with their own privacy policies and applicable laws.

5. Shopify and Third-Party Services

Our online store is hosted by Shopify. Your personal information may be processed by Shopify and other service providers to facilitate transactions, payments, website functionality, and customer services.

These providers may process or store your information in countries other than Pakistan, subject to their applicable terms and privacy practices.

For more information, please review the Shopify Privacy Policy.

Our website may also contain links to third-party websites. Noorish Clothing is not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review their privacy policies before providing personal information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart and checkout experience functional.
Remember your preferences and settings.
Understand how visitors use our website.
Improve website performance and functionality.
Support analytics and advertising activities, where enabled.

You can manage or disable cookies through your browser settings or any cookie preference tools we provide. Disabling certain cookies may affect some features of our website.

7. Children's Privacy

Our website is intended for general shoppers and is not specifically directed at children. We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

8. Data Security and Retention

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

9. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable exceptions.
Request a copy of certain personal information where applicable.
Withdraw consent or object to certain processing where legally available.
Unsubscribe from promotional emails and SMS communications.

To exercise these rights, please contact us using the details provided below. We may request information to verify your identity before processing your request.

Certain information may need to be retained to complete transactions, comply with legal obligations, prevent fraud, or resolve disputes.

10. International Data Transfers

Because our store uses Shopify and may rely on third-party service providers, your personal information may be transferred to or processed in countries outside Pakistan.

Where required by applicable law, appropriate safeguards will be used to protect your personal information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.