Refund policy

Last Updated: October 23, 2026

At Noorish Clothing, we want you to be happy with your purchase. Please read our Refund & Exchange Policy carefully before placing an order.

1. Exchange Policy

We offer exchanges within 7 days of delivery, subject to the conditions below.

To qualify for an exchange, the item must be:

Unworn, unused, and unwashed.
Returned in its original packaging.
Accompanied by all original tags and labels.

Exchanges may be requested for the following reasons:

Size-related issues.
Products received in a damaged or defective condition.
Incorrect products received in your order.

All exchange requests are subject to inspection and approval by our team.

2. Return & Refund Policy

Noorish Clothing does not offer refunds for change of mind or other non-defective items under our standard policy.

If you receive a defective, damaged, or incorrect product, you may contact us to request a return or exchange.

Please provide the relevant order details and photographs so we can review your request. Approved cases will be handled in accordance with our policies and applicable consumer protection laws.

3. How to Request an Exchange or Return

To request an exchange or report an issue with your order:

Contact us within 7 days of receiving your parcel.
Provide your order number and explain the issue.
Share clear photographs of the product, including any damage or incorrect details, where applicable.
Wait for our team to review your request and explain the next steps.

Please do not send any item back before contacting us and receiving instructions from our team.

4. Important Information

Sale Items: Products purchased during sales or promotional offers may not qualify for exchange. Please contact us to confirm eligibility.
Colour Differences: Slight variations in colour may occur because of lighting conditions, photography, and differences in screen displays.
Return Shipping: Customers may be responsible for return shipping charges where applicable. If the product is defective, damaged, or incorrect, please contact us for instructions.
Product Condition: Items that have been worn, washed, used, or returned without original tags or packaging may not qualify for an exchange, subject to applicable law.
Availability: Exchanges depend on stock availability. If the requested size or product is unavailable, our team will discuss the available options with you.